AI-First ServiceNow Enabler100's of ImplementationsServing 25+ Countries
CRM & Customer

Banking operations.
Unified and automated.

Connect your entire financial institution on one platform. Disputes built with Visa. AI-powered risk and compliance. $30B fraud prevented annually.

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Key Capabilities

Everything you need. Nothing you don't.

Disputes Management

Built with Visa. Single connected workflow from claim to resolution. Full compliance, accelerated processing.

Visa compliant Single workflow Accelerated resolution

Payment Operations

Payment inquiries, claims processing, debit approvals, and BCNR/PiE resolution — all automated and tracked.

Payment inquiries Claims processing Automated approvals

Card Operations

New cards, limit changes, blocking, unblocking, and account closure — automated from request to fulfillment.

Card lifecycle Limit management Auto-fulfillment

Intelligent Automation

ML-powered fraud detection, AI risk assessment, and document processing with NLP — proactive protection.

Fraud detection AI risk assessment NLP document processing

How We Deliver

Proven methodology. Predictable outcomes.

Weeks 1–5

Assess

  • Process audit & compliance baseline
  • Integration mapping
  • Risk assessment framework
Weeks 6–18

Build

  • Platform configuration
  • Disputes management setup
  • Risk automation deployment
Weeks 19–24

Validate

  • Compliance verification
  • User acceptance testing
  • Regulator alignment
Weeks 25–30

Launch

  • Phased rollout by region
  • Team training
  • Continuous monitoring
Proof in Practice

Real outcomes. Real clients.

Banking26 weeks

International Banking Corp

Challenge

Manual disputes taking weeks to resolve. Compliance gaps creating regulatory risk. $2M annual fraud losses.

Solution

ServiceNow FSO with Disputes Built with Visa and AI-powered fraud detection across all banking operations.

“Disputes that took weeks now resolve in days. Visa compliance is automatic and our fraud losses dropped to near zero.”— Head of Banking Operations
OutcomesVerified
100% Visa compliance
60% faster dispute resolution
$2M annual loss prevention
Automated risk monitoring
Why ifBash

We don't just automate banking.
We eliminate financial friction.

We start with your operations and your compliance requirements, not the platform.

Process first

We audit your banking operations before configuring a single workflow.

Speed + quality

Disputes management and Visa compliance live within the first quarter.

We stay

90-day hypercare minimum. Continuous compliance monitoring keeps you ahead of regulators.

FAQ

Common questions.

Ask us directly
Accepting new engagements

Ready to unify your financial operations?

Tell us about your banking operations. We will scope your FSO implementation in 48 hours.

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