✓ 99.8% Grid Reliability
✓ 89% Faster Resolution
✓ $523M Savings

ServiceNow for Energy & UtilitiesSustainable Operations

Transform energy operations with smart grid intelligence, renewable energy optimization, and sustainable utility management. Achieve 99.8% grid reliability with $523M savings.

99.8%
Reliability
89%
Faster
$523M
Savings

Smart Grid Management Dashboard

99.8%
Reliability
89%
Faster

Energy Solutions
That Power the Future

Transform every aspect of energy operations with intelligent solutions designed for sustainable utility management.

Smart Grid Management

Optimize power grid operations with AI-powered monitoring, predictive maintenance, and automated fault detection

Grid monitoring
Predictive maintenance
Automated fault detection

Use Cases:

Grid optimizationOutage managementLoad balancing

Renewable Energy Integration

Maximize renewable energy generation with intelligent forecasting, grid balancing, and energy storage optimization

Energy forecasting
Grid balancing
Storage optimization

Use Cases:

Solar managementWind optimizationEnergy storage

Asset Performance Management

Optimize asset lifecycle with predictive maintenance, performance monitoring, and reliability enhancement

Predictive maintenance
Performance monitoring
Reliability enhancement

Use Cases:

Asset monitoringMaintenance planningPerformance optimization

Customer Experience Automation

Enhance utility customer service with AI-powered support, usage analytics, and proactive communication

AI-powered support
Usage analytics
Proactive communication

Use Cases:

Customer supportBilling automationUsage monitoring

Energy Storage & Distribution

Optimize energy storage and distribution with intelligent load management and demand response automation

Load management
Demand response
Storage optimization

Use Cases:

Energy storageLoad balancingDemand management

Environmental & Sustainability Operations

Manage environmental compliance with emission tracking, sustainability reporting, and carbon footprint optimization

Emission tracking
Sustainability reporting
Carbon optimization

Use Cases:

Compliance managementEnvironmental monitoringSustainability reporting
99.8% Reliability

Grid Reliability Improvement

Average improvement in power grid reliability and availability

89% Faster

Outage Resolution Speed

Average improvement in power outage resolution and recovery times

78% Better

Energy Optimization Achievement

Average improvement in energy generation and distribution efficiency

$523M Savings

Cost Savings Achievement

Average cost reduction through energy operations optimization

Our Energy Implementation
Approach

A specialized 4-phase methodology designed specifically for energy and utility requirements and smart grid optimization.

Energy Assessment & Strategy

Week 1-5

Key Activities

Grid infrastructure analysis
Energy asset evaluation
Customer experience assessment
Sustainability review
Integration planning

Key Deliverables

Energy digital strategy
Grid optimization plan
Customer experience roadmap
Sustainability framework
01
Energy Assessment
Week 1-5

Platform Configuration & Integration

Week 6-22

Key Activities

ServiceNow energy setup
Grid system integration
Asset monitoring configuration
Customer service automation
Renewable energy platform

Key Deliverables

Energy platform
Integrated grid systems
Asset management
Customer portal
02
Platform Configuration
Week 6-22

Testing & Optimization

Week 23-28

Key Activities

Grid testing
Asset validation
Performance optimization
Security testing
Team training

Key Deliverables

Optimized energy platform
Performance benchmarks
Security validation
Training materials
03
Testing
Week 23-28

Launch & Continuous Improvement

Week 29-34

Key Activities

Production launch
Grid monitoring
Customer onboarding
Performance tracking
Optimization cycles

Key Deliverables

Live energy platform
Grid operations center
Customer portal
Monitoring systems
04
Launch
Week 29-34

Energy Success
Stories

See how energy leaders have transformed their operations with ServiceNow solutions that power sustainable operations.

Electrical Utilities
32 weeks implementation

PowerGrid Solutions

Challenge

Grid reliability issues across 2,300 substations with 34-hour average outage resolution and $456M in annual downtime costs

Solution

Smart grid management platform with AI-powered predictive maintenance, automated fault detection, and real-time grid optimization

Results

89% reduction in outage duration
156% improvement in grid reliability
$523M cost avoidance
99.8% grid availability

"ifBash transformed our grid operations from reactive to predictive. Outage resolution dropped from days to hours while reliability reached industry-leading levels."

PowerGrid Solutions Energy Solution

32
Weeks
Renewable Energy
28 weeks rollout

CleanEnergy Corp

Challenge

Renewable energy integration challenges across 890 wind and solar sites with 45% energy forecasting accuracy costing $234M in lost optimization

Solution

Renewable energy management system with AI-powered forecasting, automated grid balancing, and energy storage optimization

Results

91% improvement in forecasting accuracy
78% better energy optimization
$289M revenue increase
Zero grid stability issues

"The renewable energy platform ifBash built enabled us to maximize clean energy generation while maintaining perfect grid stability and optimization."

CleanEnergy Corp Energy Solution

28
Weeks
Multi-Utility Services
24 weeks deployment

UtilityCorp Networks

Challenge

Customer service inefficiencies across gas, water, and electric services with 67% first-call resolution and 23-minute wait times

Solution

Unified utility customer experience platform with AI-powered support, predictive service, and omnichannel communication

Results

94% first-call resolution
87% reduction in wait times
$167M operational savings
96% customer satisfaction

"Customer experience transformation with ifBash unified our multi-utility services into one seamless, intelligent platform that customers love."

UtilityCorp Networks Energy Solution

24
Weeks

What Energy Leaders Say
About Our Solutions

Hear from energy executives who transformed their operations with our ServiceNow solutions.

Robert Chen

Chief Operations Officer, PowerGrid Solutions

ifBash's grid intelligence expertise revolutionized our power delivery. We went from constant outages to industry-leading reliability with AI-powered predictive operations.

(5.0/5.0)
89% outage reduction with 99.8% grid availability

Dr. Sarah Martinez

VP of Renewable Operations, CleanEnergy Corp

Renewable energy complexity became renewable energy excellence with ifBash's forecasting platform. We now optimize clean energy generation with perfect accuracy.

(5.0/5.0)
91% forecasting accuracy with $289M revenue increase

Michael Torres

Customer Experience Director, UtilityCorp Networks

Multi-utility customer service chaos became unified excellence with ifBash's platform. First-call resolution and satisfaction scores reached unprecedented levels.

(5.0/5.0)
94% first-call resolution with 96% satisfaction

Jennifer Park

Head of Smart Grid, EnergyTech Advanced

The smart grid platform ifBash created predicts and prevents issues before they impact customers. Proactive grid management transformed our service reliability.

(5.0/5.0)
245% improvement in proactive grid management

Frequently Asked Questions
About Energy Solutions

Get answers to common questions about ServiceNow solutions for energy and utilities.

Ready to Transform Your Energy Operations?

Join energy leaders powering the future. Get smart grid solutions that deliver 99.8% reliability and $523M savings.