AI-First ServiceNow Enabler100's of ImplementationsServing 25+ Countries
IT & Digital Operations

Protect the factory floor.
Connect IT to OT.

Gain visibility into your OT environment and safeguard industrial devices. 85% reduction in downtime. 90% improvement in security posture.

Get a Custom Strategy See Client Results
Key Capabilities

Everything you need. Nothing you don't.

OT Asset Management

Complete OT asset lifecycle management on one platform. Industrial device tracking with full CMDB integration.

Full lifecycle Industrial tracking CMDB integration

OT Visibility

Discover OT devices on industrial networks. Map to production processes. Real-time inventory you can trust.

Auto-discovery Production mapping Real-time inventory

OT Vulnerability Response

Identify vulnerabilities proactively. Automated alerts and risk-based prioritization for industrial environments.

90% security improvement Auto-alerts Risk prioritization

OT Service Management

Connect IT, OT, and production processes. Unified change management and incident response across both worlds.

IT-OT convergence Unified change mgmt Incident response

Industrial Integrations

Certified connectors for Siemens IAH, Claroty CTD, Nozomi CMC, and SAP. Your industrial ecosystem unified.

Siemens IAH Claroty CTD Nozomi CMC SAP integration

How We Deliver

Proven methodology. Predictable outcomes.

Weeks 1–4

Discover

  • OT environment audit & asset scan
  • Industrial network mapping
  • Production process dependency analysis
Weeks 5–16

Integrate

  • Platform configuration & OT connectors
  • Security control deployment
  • IT-OT workflow integration
Weeks 17–21

Harden

  • Vulnerability remediation & validation
  • Security posture hardening
  • Team training & runbooks
Weeks 22–26

Manage

  • Continuous monitoring & alerting
  • Patch management automation
  • Quarterly OT security reviews
Proof in Practice

Real outcomes. Real clients.

Manufacturing24 weeks

Fortune 500 Manufacturer

Challenge

No visibility into OT environment. Frequent production downtime from undetected device failures. IT and OT teams operating in silos.

Solution

ServiceNow OT Management with OT Visibility and Vulnerability Response across 50+ production facilities.

“We had no idea what was on our factory floor. Now we see everything — and downtime dropped 85%.”— VP of Manufacturing IT
OutcomesVerified
90% security improvement
85% downtime reduction
Complete OT visibility
IT-OT convergence
Why ifBash

We don't just connect IT and OT.
We eliminate the gap.

We start with your production processes and your security posture, not the platform.

Process first

We walk your factory floor before touching a single configuration. Every OT device mapped to a production outcome.

Speed + quality

OT visibility in weeks, not months. Vulnerability response active within the first 60 days.

We stay

90-day hypercare minimum. We monitor your OT security posture until every critical device is protected.

FAQ

Common questions.

Ask us directly
Accepting new engagements

Ready to connect IT to your factory floor?

Tell us about your OT environment. We'll scope your OT Management implementation in 48 hours.

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