AI-First ServiceNow Enabler100's of ImplementationsServing 25+ Countries
CRM & Customer

Lead to cash for CSPs.
No friction.

Purpose-built SOM for telecommunications providers. AI-powered CPQ for complex telecom products. Streamline lead-to-cash across every channel.

Key Capabilities

Everything you need. Nothing you don't.

Telecom Product CPQ

Handle complex telecom product bundles, service tiers, and usage-based pricing with AI-powered configuration.

Complex bundles Service tiers Usage pricing

Lead-to-Cash for CSPs

Complete commercial process optimized for telecom — from lead capture through service activation.

Lead-to-activation Service provisioning Automated fulfillment

Omnichannel Sales

Consistent experience across retail, online, partner, and B2B channels. One platform, every channel.

Retail + online Partner channels B2B sales

How We Deliver

Proven methodology. Predictable outcomes.

Weeks 1–4

Map

  • Lead-to-cash process mapping
  • Product catalog & plan audit
  • Channel ecosystem analysis
Weeks 5–14

Build

  • CPQ configuration for telecom
  • Order management workflows
  • Channel integration
Weeks 15–20

Launch

  • Sales team & channel training
  • Phased rollout
  • KPI monitoring
Weeks 21–26

Optimize

  • Performance analytics
  • Offer optimization
  • Scaling guidance
Proof in Practice

Real outcomes. Real clients.

Telecommunications24 weeks

Global CSP

Challenge

Complex product bundles across mobile, broadband, and TV. Inconsistent pricing across channels. Slow time-to-market for new offers.

Solution

ServiceNow SOM with telecom-specific CPQ and omnichannel order management.

New offers that took months to launch across channels now deploy in weeks. Every channel sells the same way.VP of Commercial Operations
OutcomesVerified
Omnichannel consistency achieved
Offer launch accelerated
Order accuracy improved
Customer experience enhanced
Why ifBash

We don't just manage orders.
We power omnichannel growth.

We start with your product catalog and your channels, not the platform.

Process first

We audit your product catalog and channel strategy before configuring a single quote template.

Speed + quality

CPQ for complex telecom products live in weeks. Channels aligned within the first quarter.

We stay

90-day hypercare minimum. We refine until every channel delivers consistent, accurate quotes.

FAQ

Common questions.

Ask us directly
Accepting new engagements

Ready to accelerate your telecom sales?

Tell us about your product portfolio. We will scope your SOM implementation in 48 hours.

Free Strategy Call