Security & Risk
Security Incident Response
Respond rapidly to evolving threats with MITRE ATT&CK integration and AI-powered incident response.
What Security Incident Response covers.
Workflow Management
Automated assignment, intelligent prioritization, and cross-team orchestration. Every incident follows the right path.
- Automated assignment
- Intelligent prioritization
- Cross-team orchestration
Operations Dashboard
Real-time SOC performance visibility. Know where to evolve your team and workflows for maximum impact.
- Real-time visibility
- Performance metrics
- Evolution insights
MITRE ATT&CK Framework
Tactic and technique mapping, advanced threat context, and threat hunting enhancement built into every incident.
- TTP mapping
- Threat context
- Hunting enhancement
Major Incident Management
Dedicated workspace for ransomware, data breaches, and critical threats. Coordinated response across every team.
- Ransomware response
- Data breach management
- Crisis coordination
Four phases. You see working configuration in every one.
We don't publish a week count here — the honest answer depends on your instance, your data, and how many systems are in scope. You get a specific timeline in the written plan after scoping.
Assess
- Incident response maturity audit
- Playbook & workflow mapping
- Tool integration baseline
Build
- SIR platform configuration
- MITRE ATT&CK mapping & integration
- Playbook automation & testing
Launch
- SOC team training & simulation
- Phased go-live & monitoring
- KPI baseline establishment
Optimize
- Performance analytics & tuning
- Playbook refinement & expansion
- Quarterly maturity assessment
Alert volume, then playbooks nobody trusts.
Connecting a SIEM to security incident response is easy and immediately overwhelming: detection tooling generates volumes calibrated for a security analyst's dashboard, not for a case queue with SLAs. The second failure is subtler. Automated containment — isolating a host, disabling an account — is where the value is, and also where a false positive becomes a self-inflicted outage. Teams that get burned once turn automation off, and are left with a ticketing system for security.
Tell us where you are- What auto-remediates without a human, and what never does?
- Drawn explicitly, per action, before go-live. Enriching an incident with threat intelligence is safe to automate. Isolating a production host is not, until you have enough history to trust the signal.
- Which alerts become incidents, and which stay in the SIEM?
- Not everything a detection tool emits deserves a case with an SLA clock. Deciding this is the difference between a queue analysts work and a queue they ignore.
- How does a security incident relate to an ITSM incident?
- They overlap during a real event, and the handoff needs to be modelled. Two teams working the same outage in two record types with no link between them is a coordination failure waiting for a bad week.
- Configuration documentationWhat was built, why, and where the decisions are recorded.
- Admin and runbook trainingFor the people who will own it after go-live.
- Update-set and repo historyA traceable record rather than an undocumented instance.
- A named escalation pathThe same engineers, not a ticket queue.
It manages the security incident lifecycle from detection through analysis to containment and closure. The line worth drawing before go-live is what auto-remediates and what never does. Enriching an incident with threat intelligence is safe to automate; isolating a production host is not, until the signal has enough history to trust — because a false positive there is a self-inflicted outage.
Want this on your instance?
Tell us where you are today — greenfield, mid-implementation, or inheriting someone else's build. You'll have a written plan inside two working days.