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360° Visibility

Security PostureControl

Get 360° visibility into your attack surface. Detect and remediate security control gaps and unmanaged assets, prioritize vulnerabilities by asset risk.

360° Attack Surface Visibility
Comprehensive security posture management

ServiceNow Security Posture Control Platform

Attack
Surface
Security
Posture

Transform Security
Posture Management

Get comprehensive attack surface visibility and security control gap management with intelligent vulnerability prioritization.

Reduce your attack surface

Make sure all assets have baseline security tools such as endpoint protection. Identify risky combinations in assets including vulnerabilities and internet exposure.

Key Value
Attack surface reduction

Improve compliance

Get real-time visibility into your asset inventory. Detect unmanaged and unauthorized assets to boost compliance with security benchmark standards such as CIS.

Key Value
Enhanced compliance

Eliminate reporting overhead

Create reports seamlessly without manual data collection, spreadsheets, or custom tools with automated reporting and insights generation.

Key Value
Automated reporting

Prioritize vulnerabilities that matter

Reduce noise and prioritize critical asset vulnerabilities. Generate insights on asset security hygiene and posture with intelligent risk scoring.

Key Value
Intelligent prioritization

Key SPC Features
Complete Posture Platform

Comprehensive security posture control features from coverage gap detection to automated remediation with intelligent risk analysis.

Instant Insights for Security Tool Coverage Gaps

Use out-of-the-box policies and insights to monitor assets for missing endpoint protection, vulnerability scanner coverage issues, and more.

Key Features:

  • Out-of-the-box policy detection
  • Missing endpoint protection alerts
  • Vulnerability scanner coverage
  • Security tool gap analysis

Custom Search and Policies

Search for assets by criteria such as OS, host name, and security tool configuration. Convert the query into a continuous monitoring policy.

Key Features:

  • Custom asset search criteria
  • OS and hostname filtering
  • Tool configuration queries
  • Continuous monitoring policies

Configurable Reports and Insights

Create custom reports easily with insights into patterns and trends of assets that match a variety of policies with comprehensive analytics.

Key Features:

  • Custom report generation
  • Pattern and trend analysis
  • Policy-based insights
  • Comprehensive analytics

Vulnerability and Configuration Prioritization

Control prioritization of vulnerable items using the Vulnerability Response module. Apply Security Posture Control insights to alter risk scores.

Key Features:

  • Vulnerability prioritization
  • Risk score modification
  • Configuration assessment
  • VR module integration

Remediation Workflow Automation

Run automated response workflows involving assignment, prioritization, remediation target setting, exception management, and more.

Key Features:

  • Automated workflow responses
  • Assignment automation
  • Remediation target setting
  • Exception management

CMDB Integration and Asset Management

Leverage ServiceNow CMDB for comprehensive asset visibility with Service Graph Connectors collecting data from multiple security and IT tools.

Key Features:

  • Service Graph Connectors
  • Multi-tool data collection
  • Asset data enrichment
  • CMDB maturity enhancement

Asset Risk Engine

Use SPC as a central risk calculator for assets by creating policies based on security tool configuration, vulnerability data, and IRM exceptions.

Key Features:

  • Central risk calculation
  • Policy-based scoring
  • Vulnerability data integration
  • IRM exception handling

Integrated Platform Capabilities

Built-in better together use cases with CMDB, Integrated Risk Management (IRM), and Vulnerability Response for unified security operations.

Key Features:

  • CMDB integration
  • IRM connectivity
  • VR module synergy
  • Unified security operations

Out-of-the-Box Policies
Comprehensive Security Detection

Pre-built security policies for detecting common gaps including missing tools, unmanaged assets, and compliance violations.

Assets Missing Security Tools

Detect assets missing endpoint protection, antimalware, and other critical security tools across enterprise environments.

Key Benefit
Security tool coverage

Unmanaged Assets Detection

Identify assets missing configuration and patch management agents or endpoint management solutions for comprehensive oversight.

Key Benefit
Asset management visibility

Vulnerability Scanner Coverage Gaps

Find assets that have been missed by vulnerability scanners, ensuring complete security assessment coverage across the enterprise.

Key Benefit
Scanner coverage assurance

Critical Vulnerabilities with Missing Tools

Identify high-risk assets that both lack security tools and have critical vulnerabilities requiring immediate attention.

Key Benefit
High-risk asset identification

Internet-Exposed Cloud Assets

Detect cloud assets exposed to internet with critical vulnerabilities and/or security tool coverage gaps for cloud security.

Key Benefit
Cloud exposure management

CIS Compliance Monitoring

Monitor compliance with CIS (Center for Internet Security) benchmark standards for enhanced security posture management.

Key Benefit
Compliance assurance

Advanced Capabilities
Enterprise Security Features

Advanced security posture capabilities including threat-aware CMDB, attack surface intelligence, and automated asset discovery.

Attack Surface Intelligence Integration

Real-time attack surface monitoring with automated asset reconciliation and exposure trend analysis for proactive risk management.

Key Benefit
Proactive risk management

Threat-Aware CMDB

Transform standard CMDB into threat-aware system connecting threat intelligence to servers, applications, and services for context-rich security.

Key Benefit
Context-rich security

Business Impact Analysis

Link vulnerabilities to actual business impact using service mapping and dependency analysis for risk-informed decision making.

Key Benefit
Risk-informed decisions

Automated Asset Discovery

Continuous asset discovery and reconciliation with CMDB using Service Graph Connectors for comprehensive asset inventory management.

Key Benefit
Comprehensive inventory

Security Hygiene Scoring

Generate comprehensive security hygiene scores based on multiple factors including tool coverage, vulnerabilities, and compliance status.

Key Benefit
Holistic security assessment

Configuration Compliance Integration

Seamless integration with Configuration Compliance for automated issue creation, assignment, and remediation workflow orchestration.

Key Benefit
Automated remediation

Frequently Asked Questions
About Security Posture Control

Get answers to the most common questions about SPC implementation, attack surface visibility, and security posture transformation.

ServiceNow Security Posture Control (SPC) provides comprehensive attack surface visibility and security gap management:

  • Provides 360° visibility into attack surface to detect and remediate security control gaps and unmanaged assets
  • Prioritizes vulnerabilities by asset risk and generates insights on asset security hygiene and posture
  • Unifies attack surface coverage data to identify the highest risk gaps across enterprise environments
  • Uses API connectors (Service Graph Connectors) to collect asset data from multiple security and IT tools
  • Eliminates reporting overhead by creating reports seamlessly without manual data collection or spreadsheets

Built on ServiceNow AI Platform with CMDB integration and automated workflow orchestration for comprehensive security posture management.

SPC leverages ServiceNow CMDB and Service Graph Connectors for comprehensive attack surface management:

  • Service Graph Connectors: API-based connectors collect asset data from multiple security and IT tools to generate insights
  • CMDB Maturity Enhancement: Operationalizing SPC helps mature asset data in CMDB through continuous integration with various tools
  • Automated Asset Reconciliation: Automatically reconcile newly detected assets with CMDB and create vulnerable items for new exposures
  • Configuration Item Integration: Findings are directly tied to Configuration Items (CIs) in CMDB for simplified owner identification
  • Real-Time Intelligence: Provides real-time insights on assets and exposures for proactive risk management
  • Attack Surface Intelligence: Comprehensive visibility across attack surface to proactively identify vulnerabilities and exposures
  • Intuitive Dashboards: Visibility into integration performance and exposure trends for data-driven decision making

This integration creates a single, authoritative source of truth on asset coverage and security posture across the enterprise.

ServiceNow SPC provides comprehensive security posture management capabilities:

Core Detection Features:

  • Security Tool Coverage Gaps: Out-of-the-box policies for missing endpoint protection and vulnerability scanner issues
  • Custom Search and Policies: Asset search by OS, hostname, and security tool configuration with continuous monitoring
  • Vulnerability Prioritization: Risk score modification using Vulnerability Response module integration

Advanced Capabilities:

  • Asset Risk Engine: Central risk calculator using security tool configuration and vulnerability data
  • Remediation Workflow Automation: Automated assignment, prioritization, and exception management
  • Configurable Reports: Custom report generation with pattern analysis and comprehensive insights
  • Integrated Platform: Better together use cases with CMDB, IRM, and Vulnerability Response

SPC includes comprehensive out-of-the-box policies to detect common security gaps:

  • Assets Missing Security Tools: Endpoint protection, antimalware, and other critical security tools
  • Unmanaged Assets: Assets missing configuration and patch management agents or endpoint management solutions
  • Vulnerability Scanner Coverage: Assets missed by vulnerability scanners for complete assessment coverage
  • High-Risk Combinations: Assets missing security tools and having critical vulnerabilities
  • Internet-Exposed Cloud Assets: Cloud assets exposed to internet with critical vulnerabilities and/or coverage gaps
  • CIS Compliance: Monitoring compliance with Center for Internet Security benchmark standards

Organizations can also create custom policies based on asset metadata, security tool configuration data, and vulnerability data to monitor internal security standards compliance.

SPC and Vulnerability Response integration provides enhanced risk prioritization capabilities:

Risk Score Enhancement:

  • Policy Violation Impact: Vulnerability managers can define remediation targets and risk scores based on SPC policy violations
  • Context-Aware Scoring: Assets missing endpoint protection or internet-exposed with missing tools receive higher priority
  • Business Context Integration: Risk scoring considers business impact and asset criticality for informed prioritization

Automated Workflow Integration:

  • Configuration Compliance: SPC findings captured in Configuration Compliance for automated response workflows
  • Assignment Automation: Automated assignments based on CI ownership and security tool configuration
  • Remediation Targeting: Automated remediation target setting and exception management workflows

Implementation costs depend on organization size, asset complexity, and integration requirements:

  • SPC Standard Implementation: Starting from $200K - includes basic attack surface visibility, out-of-the-box policies, and standard CMDB integration for mid-size organizations
  • SPC Professional Implementation: $300K-$450K - includes custom policies, advanced analytics, and comprehensive security tool integrations for large enterprises
  • SPC Enterprise Suite: $500K+ - complete solution with attack surface intelligence, threat-aware CMDB, and enterprise-scale security posture management

ROI typically achieved within 8-12 months through security gap identification (65%), compliance automation (50%), and vulnerability prioritization improvements (45%). Attack surface visibility can reduce manual asset discovery by 80%.

Implementation timeline depends on asset inventory complexity and integration scope:

  • SPC Standard: 6-10 weeks for basic attack surface visibility, out-of-the-box policies, and core CMDB integration
  • SPC Professional: 10-16 weeks including custom policies, advanced analytics, and comprehensive security tool integrations
  • SPC Enterprise Suite: 16-22 weeks for complete solution with attack surface intelligence, threat-aware CMDB, and enterprise integrations

Our methodology: Asset Discovery & CMDB Assessment (1-2 weeks) → Core SPC Platform & Policy Configuration (3-6 weeks) → Service Graph Connector Setup & Tool Integration (2-4 weeks) → Custom Policies & Analytics Dashboard (2-4 weeks) → Go-Live & Security Team Training (2-3 weeks).

SPC provides extensive integration capabilities for comprehensive attack surface management:

  • Service Graph Connectors: API-based connectors for collecting data from multiple security and IT tools
  • Vulnerability Scanners: Integration with Qualys, Rapid7, Tenable, and other vulnerability assessment platforms
  • Endpoint Protection Platforms: Data collection from endpoint security tools for coverage gap analysis
  • Attack Surface Intelligence: Integration with Recorded Future, CyCognito, and other ASI platforms for external visibility
  • Cloud Security Platforms: Integration with AWS, Azure, GCP security services for cloud asset visibility
  • Configuration Management: Integration with patch management and configuration tools for compliance monitoring
  • SIEM Platforms: Data sharing with security information and event management systems for enhanced context

Result: Organizations achieve unified attack surface visibility while maintaining existing security tool investments and operational workflows.

ServiceNow Case Studies
Real SPC Success Stories

See how organizations transformed their security posture management with AI-powered Security Posture Control solutions.

Enterprise Technology
Case Study

Fortune 500 Technology Corporation

Challenge

Complex global infrastructure requiring comprehensive attack surface visibility and security tool coverage gap identification across multi-cloud environments

Solution

ServiceNow SPC with Service Graph Connectors, attack surface intelligence integration, and comprehensive CMDB enhancement for unified security posture

"ServiceNow SPC provided 360° attack surface visibility, enabling us to identify and remediate security tool coverage gaps across our global infrastructure."

Chief Information Security Officer

Results Achieved

360°
Attack surface visibility
Comprehensive
Coverage gap detection
Multi-Cloud
Environment coverage
Unified
Security posture
(5.0/5.0)
Healthcare
Case Study

Regional Healthcare System

Challenge

Healthcare infrastructure requiring CIS compliance monitoring and automated security posture management while maintaining patient care operations

Solution

ServiceNow SPC with CIS compliance policies, automated monitoring, and healthcare-specific security posture controls for regulatory compliance

"ServiceNow SPC automated our CIS compliance monitoring, strengthening our security posture while maintaining critical healthcare operations."

VP of Information Security

Results Achieved

CIS
Compliance automated
Healthcare
Posture enhanced
Patient Care
Operations maintained
Regulatory
Compliance assured
(5.0/5.0)
Financial Services
Case Study

International Banking Group

Challenge

Financial services operations requiring elimination of manual security reporting overhead while maintaining comprehensive risk visibility and compliance

Solution

ServiceNow SPC with automated reporting, custom policies, and financial services compliance integration for streamlined security operations

"ServiceNow SPC eliminated our manual reporting overhead, providing automated security insights while maintaining comprehensive risk visibility."

Chief Risk Officer

Results Achieved

Eliminated
Manual reporting overhead
Automated
Security operations
Financial
Compliance maintained
Risk
Visibility enhanced
(5.0/5.0)
Industrial Manufacturing
Case Study

Global Manufacturing Enterprise

Challenge

Complex manufacturing operations requiring threat-aware CMDB capabilities with real-time security intelligence and operational technology integration

Solution

ServiceNow SPC with threat-aware CMDB, OT/IT security integration, and manufacturing-specific attack surface management for industrial security

"ServiceNow SPC with threat-aware CMDB capabilities transformed our manufacturing security operations with real-time intelligence integration."

Director of Cybersecurity

Results Achieved

Threat-Aware
CMDB deployed
OT/IT
Security integrated
Manufacturing
Operations secured
Industrial
Attack surface managed
(5.0/5.0)

Ready to Transform Security Posture Management?

Connect with our ServiceNow experts to implement comprehensive security posture control with 360° attack surface visibility and intelligent gap detection.

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