AI-First ServiceNow Enabler100's of ImplementationsServing 25+ Countries
Finance & Supply Chain

Procurement that flows.
Not procurement that blocks.

Deliver a streamlined buying experience with self-service and intelligent automation. 50% faster procurement cycles. 47% workload handled by Virtual Agent.

Key Capabilities

Everything you need. Nothing you don't.

ShoppingHub

User-friendly portal for goods and services. Vendor catalog integration with purchase request workflows.

Self-service portal Vendor catalogs Purchase workflows

Procurement Case Management

Virtual Agent resolves common requests. Searchable knowledge base. Automated case creation and routing.

Virtual Agent Knowledge base Auto-case creation

Sourcing & Purchasing Automation

End-to-end procurement automation from sourcing requests through invoices and payment.

End-to-end automation Sourcing to payment Invoice processing

Real-Time Analytics

On-demand reports with single data model. KPI tracking and instant procurement insights.

On-demand reports KPI tracking Real-time insights

How We Deliver

Proven methodology. Predictable outcomes.

Weeks 1–3

Assess

  • Procurement process audit
  • Vendor catalog inventory
  • Integration requirements
Weeks 4–8

Build

  • Platform configuration
  • ShoppingHub setup
  • ERP integration
Weeks 9–14

Automate

  • Virtual Agent training
  • Workflow automation
  • Testing & validation
Weeks 15–20

Launch

  • Employee rollout
  • Supplier onboarding
  • KPI monitoring
Proof in Practice

Real outcomes. Real clients.

Technology8 weeks

Dropbox

Challenge

Procurement cycle times too long. Manual purchase requests creating bottlenecks. No self-service for common purchases.

Solution

ServiceNow SPO with ShoppingHub and procurement automation across all departments.

We cut procurement cycle times by 50% in just 8 weeks. ShoppingHub made buying as easy as online shopping.Reunan Varene, Director of Source to Pay
OutcomesVerified
50% faster procurement cycles
Self-service adopted
8-week deployment
Procurement streamlined
Why ifBash

We don't just automate purchasing.
We make buying effortless.

We start with your employees and their buying experience, not the platform.

Process first

We audit your procurement workflow before configuring a single purchase catalog.

Speed + quality

ShoppingHub live in weeks. 50% faster procurement cycles within the first quarter.

We stay

90-day hypercare minimum. We refine until buying is as easy as online shopping.

FAQ

Common questions.

Ask us directly
Accepting new engagements

Ready to streamline your procurement?

Tell us about your procurement processes. We will scope your SPO implementation in 48 hours.

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