InboundOutboundIn-browser

AI & Agents

A voice agent that picks up
on the first ring.

Answers inbound calls, calls leads back while intent is warm, and hands off to a human with the full context attached — never pretending to be one.

What we build

Conversation design, not a phone tree.

Inbound call handling

Answers on the first ring, understands why someone called, resolves what it can and routes the rest.

  • No queue for simple questions
  • Routes with a summary attached
  • Available outside office hours

Outbound qualification & callbacks

Calls a lead back within minutes of the form submission, while intent is still warm.

  • Triggered by form or CRM event
  • Qualifies against your criteria
  • Books the human call

In-browser voice

Talk to an agent directly on a web page — no dial-in, no app. The homepage of this site does exactly that.

  • Web Speech API, no plugin
  • Streamed replies, spoken aloud
  • Falls back to typing

Call summaries & CRM writeback

Every call produces a structured summary in your systems, not a recording nobody listens to.

  • Structured outcome fields
  • Writes to your CRM or ticketing
  • Searchable transcripts

Human handoff

The agent knows what it does not know. Handoffs carry the full context so nobody repeats themselves.

  • Confidence-based escalation
  • Warm transfer with summary
  • Never pretends to be human

Multilingual

The same agent handles callers in multiple languages without a separate build per market.

  • Language detected on the call
  • Consistent behaviour per market
  • One agent to maintain
How we work

You hear it before you buy it.

01

Define the call

  • What the agent must handle end to end
  • What it must always hand to a person
02

Script & prototype

  • Conversation design, not a phone tree
  • You call it and hear it before we build
03

Connect

  • Telephony number or in-browser voice
  • CRM, calendar, and ticketing writeback
04

Tune

  • Review real transcripts weekly
  • Fix the failure patterns, re-run evals
Where voice earns its place

Speed of response beats depth of answer.

Voice is worth building where a delay costs you the outcome — an inbound caller who will not wait in a queue, or a web lead whose interest decays by the hour.

It is a poor fit for anything requiring careful reading, long forms, or a paper trail the caller needs to review. We will tell you when chat or email is the better answer.

See chat & workflow agents
Good fit / poor fit
Good fit
After-hours inbound, callback-on-form, appointment booking, order status, qualification triage.
Poor fit
Complex document review, anything the caller must read and sign, highly regulated advice.
Depends
Support triage — excellent if your top intents are narrow, frustrating if every call is bespoke.
FAQ

Before you brief us.

Ask yours directly

Yes. The homepage has a tap-to-talk agent, and the agent page can call you back. Both are ours, running on the same stack we would build for you.

Want to hear it on your own line?

Tell us the call you want handled. We'll scope it within 48 hours — and you'll have heard a working agent before you decide anything.