From supplier to shelf,
without the gaps.
Stockouts at your biggest retailers. Deductions unresolved for months. Forecasts that miss by miles. ifBash delivers ServiceNow that connects demand planning, order-to-cash, and trade promotion on one platform.
Three revenue leaks that stop leaking.
Demand Planning
Forecasting was spreadsheet-driven with significant error rates. Stockouts at top retailers were a monthly crisis. Seasonal demand overwhelmed stock or left costly excess.
ML models aggregate POS, warehouse, and shipment data into 13-week SKU-location forecasts. Auto-retrains when accuracy drifts. At-risk SKUs flagged 14+ days before stockout.
Stockouts at top retailers eliminated. Seasonal buying went from reactive to predictive.
Order-to-Cash
Cycle averaged over two weeks. Disputed AR was significant — deductions taken without documentation. Thousands of deduction inquiries monthly.
CSM with automated deduction intake and retailer portal. Workflow routes disputed amounts by deduction code. Fulfillment exceptions trigger coordinated resolution.
Cycle: 16 days → 3.5 days. Disputed AR fell dramatically.
Trade Promotion
Lifecycle managed across spreadsheets and email. No deduction aging dashboards. Claims exceeding 45 days went unresolved. Reconciliation was entirely manual.
Custom App Engine managing planning, accrual, claim, and reconciliation. Aging dashboards flag claims exceeding 45 days with auto-escalation.
Deduction resolution within 90 days became the norm. Promotion ROI became measurable.
Real outcomes from the P&L.
Demand-to-Cash
Demand forecasting via spreadsheets. Stockouts at top-20 retailers a monthly crisis. Trade promotion deductions with 41% unresolved beyond 90 days.
ITOM for demand sensing. App Engine for trade promotion lifecycle. Integration Hub connecting retailer POS, WMS, and ERP into one platform.
“We went from spreadsheets to a platform where demand signals update automatically. Stockouts went from monthly crisis to hasn't happened.”— VP Supply Chain
Forecast accuracy improved sharply. Stockouts eliminated. Deduction resolution within 90 days went from 41% to 94%. Revenue recovered from stockout losses.
Order-to-Cash
Order-to-cash cycle averaging 16 days. Significant disputed AR from undocumented deductions. Thousands of deduction inquiries monthly.
CSM with automated deduction intake. Retailer portal for document submission. Workflow routing disputed amounts by deduction code.
“Retailers were deducting without documentation. ifBash gave us a platform that changed everything about how we manage deductions.”— VP Finance
Order-to-cash: 16 days to 3.5. Disputed AR fell sharply. Deduction inquiries dropped to a fraction. CS handle time reduced 67%.
We don't configure software.
We configure revenue.
We start with your revenue and supply chain teams, not the platform.
We sit with your demand planners before we configure a single workflow.
First automated forecasts and deduction workflows go live in weeks.
90-day hypercare. We track forecast accuracy and deduction resolution until they stick.
Ready to close the revenue gaps?
Tell us about your biggest CPG bottleneck. We'll scope the approach in 48 hours.
Schedule a consultation