Industries
Consumer Goods & Retail
From Supplier to Shelf, Without the Gaps
Stockouts at your biggest retailers. Deductions unresolved for months. Forecasts that miss by miles. ifBash delivers ServiceNow that connects demand planning, order-to-cash, and trade promotion.
The problems we get called about.
Demand Planning
Forecast exceptions routed to the planner who can actually act on them, with the underlying demand signals attached to the task rather than in a separate report.
Order-to-Cash
Order, fulfilment, invoice, and dispute handled as one connected flow, so a deduction can be traced back to the shipment that caused it.
Trade Promotion
Promotion claims and deductions managed as cases with evidence, ageing, and a named owner — instead of a spreadsheet nobody reconciles.
Where AI actually helps here.
Agents work well on deduction triage — reading the claim, matching it to shipment and promotion records, and preparing the dispute pack for a human to approve rather than assemble.
Where it does not help, we will say so. An agent added to a broken process just makes the same mistakes faster.
We won't name clients we can't name.
Sector pages usually carry logos and percentages. Ours don't, because most of that work sits under agreements that do not permit it — and inventing a number to fill the space is worse than leaving it empty.
If you want a reference in consumer goods, ask. Where a client has agreed, we will introduce you directly under NDA.
See what we can show youITOM aggregates POS, warehouse, and shipment data into ML models generating 13-week SKU-location forecasts. Accuracy improves substantially within the first quarter.
Working in consumer goods?
Tell us the problem in your own words. Back inside two working days: an approach, a sequence, and who would do the work.